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Please, check your email for these important updates! You will also receive a reminder email the evening before your appointment. Please, check the time on that email as well. We strive to accommodate all of our clients and may have to make changes to maximize our time. Thank you.
We know that you are busy and emergencies come up, however, in order to provide the best service and help as many people as possible please consider the following information before making your appointment.
• You may cancel your appointment without charge with 24 hours notice.
• Cancellations within 3 hours of your appointment time will be charged 50% of the scheduled service price.
• If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service.
The Kastel Building main doors lock at 7:00PM. They are also locked ALL day Sunday and on holidays. If you have an appointment on Sunday or after 7:00PM, we ask that you DO NOT arrive early.
Our staff or a previous client will let you in at your appointment time.
We apologize for any inconvenience but we like the safety this extra security provides. We can not prop the door open as this would be a liability issue. Thank you for your patience.